WARRANTY SERVICE REQUESTYour happiness and satisfaction with your home is our #1 priority and our commitment to you is as important to us after you move in as it is the day you purchase your home. You can count on us to be there for you for many years to come.
Whether you have questions about your warranty coverage, need to request warranty service or need help in operating something in your home, make us your first call and we'll be happy to assist you.
Our Customer Care Associates are highly trained and dedicated to providing you with the highest level of customer care and will respond promptly to all service requests.
MBK After Hours Home Emergencies: If you experience an after-hours emergency (including weekends and holidays) MBK provides a 24-hour emergency answering service. Please call our emergency answering service at (800) 434-0944 and a Customer Care Associate will be notified immediately.
Emergency Service Guidelines: MBK defines emergencies as problems that require immediate attention to protect you and your family from harm and to avoid damage to your property, your home or your lot.
These emergencies include: