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MBK HOMES IS RANKED #1 NATIONALLY IN OVERALL CUSTOMER SATISFACTION BY ELIANT


IRVINE, CA - Expressing their high level of satisfaction with MBK Homes, actual home buyers have ranked the company #1 in the nation in surveys conducted by Eliant, the nation's foremost consumer research company catering exclusively to the new home industry. In addition, MBK Homes was ranked #1 in four of the six categories.

MBK Homes received the highest key measures score of 96.7% as well as the top individual scores for purchase/sales experience, construction experience, home occupancy experience (walk-through, home readiness and customer service), and installation and workmanship. The results were based on Eliant's June 2009 surveys of hundreds of buyers who closed homes between December 2008 and May 2009 from scores of builders across the county, and it was the third consecutive month that MBK Homes ranked #1 in purchase/sales experience, home readiness, customer service and installation and workmanship. In addition, in Eliant's surveys of homeowners who have lived in their home for one year, MBK Homes is ranked #1 in 15 out of 29 categories-more than any other builder.

In announcing the latest results, Eliant CEO Bob Mirman said, "It pleases me to see MBK at the top again...and I am not surprised. It is easy for me to believe that they deserve this #1 ranking because I know how much importance MBK Homes places on delivering an extraordinary experience to every customer. In my 25 years of working with homebuilders, MBK is one of the most consistent in providing home buyers with an incredible purchase and ownership experience."

"Earning such a strong vote of confidence from our customers and from a respected industry leader like Bob Mirman is very gratifying to us," stated Tim Kane, president of MBK Homes. "It means that we are meeting our goal of building happiness throughout the entire home-buying process, and it encourages us to continue striving for excellence."

The opportunity to experience that excellence firsthand is now featured at six MBK Homes neighborhoods that also offer some of Southern California's best new-home values. They range from attainably priced townhomes to luxurious single-family residences, and they can be found in some of the region's most desirable locations:

In Whittier, Ravello features stylish townhomes adjacent to the shops and restaurants of Whittwood Town Center. Ravello's innovative tri-level designs offer exceptional spaciousness ranging from approximately 1,644 to 1,838 square feet, including three to four bedrooms and two and one-half to four baths, and a rear-access two-car garage adjoins every home. Prices start from the high $300,000s, and a private swimming pool and spa add to Ravello's appeal.

In Yorba Linda, Greenbrier presents a collection of luxurious single-family homes in the master-planned golf course community of Vista Del Verde. Five magnificent two-story floorplans encompass spacious living areas spanning approximately 2,684 to 3,283 square feet with three to six bedrooms and three to four and one-half baths, and prices start in the high $700,000s.

Just north of Corona, Foxborough and Rivermist combine to offer an exceptional selection of distinctive family homes in an ideal location. At Rivermist, family-sized residences measuring approximately 2,657 to 3,925 square feet, including up to six bedrooms and three to four baths, are priced from the low $400,000s. Foxborough reaches impressive heights of luxury and spaciousness with two-story floorplans spanning approximately 4,055 to 4,745 square feet, including five to six bedrooms and four and one-half baths. Prices range from the mid $500,000s.

The popular area of Butterfield Ranch in Chino Hills is the setting for MBK Homes' Celamonte, a collection of two- and three-story townhomes with living areas ranging from approximately 1,042 to 1,535 square feet, including two to three bedrooms and two to three and one-half baths. With prices starting in the high $200,000s, Celamonte also features a private recreation area with pool, spa and outdoor fireplace.

With ultra-spacious residences priced from the low $600,000s, Eton is an outstanding value in Chino's exceptionally desirable master-planned community of College Park. Interior dimensions extend from approximately 3,964 to 4,670 square feet, including as many as five bedrooms and four and one-half baths, and expansive homesites average 10,000 square feet.

Medallion at Fairway Canyon in Beaumont offers an unbeatable value in golf course living with spacious two-story homes priced from the low $200,000s. Living areas ranging from approximately 2,206 to 2,773 square feet encompass three to six bedrooms and three baths.

Complete information on MBK Homes and its award-winning communities is available by visiting the company's website at www.mbkhomes.com.

Eliant uses proprietary consumer tracking tools and information management systems to provide homebuilders with timely, actionable information and strategies to improve their customers' experience, thereby dramatically increasing buyer satisfaction, willingness to refer friends and family and industry rankings. Eliant was founded in 1984 by CEO Bob Mirman, a clinically-trained psychologist who was the first to develop a series of surveys designed to identify priority insights into the entire new home buying experience, from the purchase experience through home ownership during the first year and beyond.

Posted on July, 23rd 2009

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