Version 2.0 - Updated August 8, 2014
Our Collection and Use of Your Personally Identifiable Information
As part of the normal operation of the Website, we may collect and, in some cases, use or disclose information about you where we reasonably believe it will help us administer our business or provide products, services or other opportunities to you. The personally identifiable information that you give us may, among other things, allow us to improve our marketing and promotional efforts, statistically analyze Website usage, improve our content and product offerings and customize our Website's content, layout and services. For our records, we may, in our sole discretion, retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting and agreement enforcement.
MBK Homes collects information from our users at several different points, including but not limited to the following:
Information You Provide To Us
Any personal information that we may collect about you is voluntarily provided to us by you. We receive and may store the information you provide to us. As you navigate through the Website, there are several online forms which you can use to request information about us or a specific development, and for homeowners to request warranty service. In order for us to respond to your request, we ask that you provide to us, among other things, your first and last name, mailing address, telephone number, and email address on the online form. Other information may be identified as optional, and you may choose whether or not to provide it. The use of these online forms is completely voluntary. We may use your first and last name, email address, mailing address and telephone number to contact you from time to time. Visitors to the Website may navigate the entire Website without using any of these features or providing any information.
If you correspond with us, we may retain such information. In addition, where we have sent an email to you, we may receive confirmation that you have opened it. If you want to unsubscribe from an MBK Homes email list, please let us know by following the "Unsubscribe" instructions that are included in each promotional email from us. Please note that such requests may take up to ten (10) days to become effective. You may not opt out of receiving communications regarding your purchases, transactions, certain dealings with the Website or technical information about the Website.
Cookies and Other Tracking Methods
(b) "Remarketing with Google Analytics" to place ads on other sites directed to people who have visited the Website.
(c) "Google Display Network Impression Reporting" to report how people's interactions with our ads relate to their visits to the Website.
You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by changing the ad settings at https://support.google.com/ads/answer/2662856. You also can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser at https://tools.google.com/dlpage/gaoptout/.
Surveys & Contests
From time-to-time, our Website may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to disclose this information. Information requested may include, but is not limited to, contact information (such as name, telephone number, email and mailing address), and demographic information (such as zip code, age level, interests).
Information from Other Sources
We may receive information about you from other sources, such as our agents, vendors and service providers and from publicly available sources. For example, sometimes we receive updated address information from third parties that we may use to update our records.
Disclosing Information To Third Parties
Inapplicability of Privacy Policies of Any Linked Websites or Other Third Parties
Our Website contains links to or integrations with other sites such as Facebook, whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Protection of Personal Information
We have put in place appropriate physical, electronic and managerial procedures to safeguard against foreseeable risks, such as unauthorized access. Please be aware that the Website and data storage are run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. We are not responsible for the acts and omissions of any third parties.
No transmission of data over the internet is guaranteed to be completely secure. We cannot guarantee the security of the information on and sent from the Website. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.
Information from Children
Notice of Privacy Rights of California Residents
If you are a California resident and have provided personal information to us, you are entitled by law to request certain information about the personal information we shared, if any, with other businesses for their own direct marketing uses. To make such a request, send an email to firstname.lastname@example.org, with "Request for California Privacy Information" on the subject line and in the body of your message. Include the website or line of business to which your request pertains. We will provide the requested information to you at your e-mail address in response. Please allow thirty (30) days for a response. We are required to respond to only one request per customer each year, and we are not required to respond to requests made by means other than through the above email address.
We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so. You may make such a request by sending us an email at email@example.com or mailing your request to 4 Park Plaza, Suite 1000, Irvine, CA, 92614. When contacting us, please indicate your name, address, email address, which website or line of business to which your request pertains, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request.